Everyday Office Jargon · Associate level

"Smile and dial"

"Smile and dial" means to make a high volume of outbound phone calls, usually in sales, relying on quantity and attitude over targeting.

Say this instead: cold calling

How "Smile and dial" shows up at work

A phrase sales managers use to motivate SDRs who would rather do anything else. It describes both a tactic and a philosophy: keep your tone bright, keep the calls coming, and do not dwell on the hang-ups.

Buzzword

This week we're going back to basics: smile and dial until pipeline fills up.

Plain English

This week we're making high-volume calls until pipeline fills up.

Corporate Rank: Associate · Category: Everyday Office Jargon

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